All About Virtual Incentives
Have questions about using your Virtual Incentives to buy nutritious groceries? Find answers to some of the most commonly asked questions below.
Learn how you can save money and feel your best when you use your Foodsmart nutrition benefit through Martin’s Point Generations Advantage.
About Your Walmart Virtual Incentive
What are Virtual Incentives?
Foodsmart has partnered with a company called Virtual incentives (VI) to reward our members — in the form of digital Walmart gift cards — for taking steps to improve their health.
How will I receive my Walmart gift card(s)?
After you complete an activity that is rewardable by your health plan (like meeting with a dietitian or completing the NutriQuiz, for example), a gift card will be sent to you via email from reward@virtualrewardcenter.com.
When will I receive my Walmart gift card(s)?
In most cases, your gift card will be delivered to your inbox within 10 - 14 business days after the completion of a rewardable activity.
How do I redeem my Walmart gift card?
Step 1: Click on Redeem My Reward!
Step 2: A new webpage will load. After the webpage has finished loading, click on Activate My Reward.
Step 3: Click on the "Go to eGift Card" button.
Step 4: Follow the on-screen instructions. Your digital Walmart gift card can be used online at Walmart.com or in the Walmart mobile app. To use your gift card in-store, print out your Walmart gift card and use the barcode to pay at checkout.
Step 2: A new webpage will load. After the webpage has finished loading, click on Activate My Reward.
Step 3: Click on the "Go to eGift Card" button.
Step 4: Follow the on-screen instructions. Your digital Walmart gift card can be used online at Walmart.com or in the Walmart mobile app. To use your gift card in-store, print out your Walmart gift card and use the barcode to pay at checkout.
Where can I use my grocery money?
Your digital Walmart gift card can be used online at Walmart.com or in the Walmart mobile app. To use your gift card in-store, print out your Walmart gift card and use the barcode to pay at checkout.
What if I can’t find the gift card or never received an email? Can I use multiple gift cards toward a single purchase?
First, check your “Spam” folder, “Junk” folder and “Social” folder for an email from “reward@virtualrewardcenter.com” If you cannot find the email in your email inbox, please reach out to support@foodsmart.com and we will resend your gift card to your email address.
Can I use multiple gift cards toward a single purchase?
Yes, you can use more than one gift card at a time.
Who can I contact if I have an issue?
For immediate assistance, please reach out to Foodsmart's support team at (866) 850-3776. You may also contact our support team at support@foodsmart.com.
